Privacy policy

Last updated: April 18, 2026

Mossy Paws Boutique operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a tailored shopping experience (“Services”). Mossy Paws Boutique is powered by Shopify, which enables us to provide the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. In the event of any conflict between our Terms and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you confirm that you have read and understood this Privacy Policy.

🔍 Personal Information We Collect

“Personal information” means any information that identifies you or can reasonably be linked to you.

We may collect:

  • Contact details: name, address, billing/shipping address, phone, email
  • Financial information: payment details, card info, transaction data
  • Account info: username, password, preferences
  • Transaction data: viewed, purchased, returned, or saved items
  • Communications: messages sent to us (e.g., support requests)
  • Device info: IP address, browser, device identifiers
  • Usage data: how and when you interact with our Services

📥 Sources of Data

We collect data:

  • Directly from you
  • Automatically via cookies & tracking technologies
  • From service providers
  • From partners or third parties

⚙️ How We Use Your Information

We use your data to:

1. Provide & Improve Services

  • Process orders & payments
  • Manage your account
  • Deliver products
  • Personalize your shopping experience

2. Marketing & Advertising

  • Send emails, SMS, promotions
  • Show personalized ads

3. Security & Fraud Prevention

  • Protect accounts and transactions
  • Detect suspicious activity

4. Communication

  • Provide customer support
  • Respond to inquiries

5. Legal Compliance

  • Meet legal obligations
  • Handle disputes or investigations

🔗 Sharing Your Information

We may share your data with:

  • Shopify, service providers (payments, shipping, IT, analytics)
  • Marketing partners
  • Affiliates
  • Legal authorities if required
  • Business transfers (e.g., merger, sale)

🛒 Shopify Relationship

Your data may be processed by Shopify to operate and improve the store. Shopify may use your data across multiple merchants to enhance services.

Learn more: https://privacy.shopify.com/en

🌐 Third-Party Links

We are not responsible for third-party websites linked from our Services. Always review their privacy policies.

👶 Children’s Data

Our Services are not intended for children. We do not knowingly collect data from minors.

🔐 Security & Data Retention

  • No system is 100% secure
  • Data retention depends on legal and operational needs

⚖️ Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Delete your data
  • Correct inaccurate data
  • Request data portability
  • Opt out of marketing

For EU/UK users:

  • Object to processing
  • Restrict processing
  • Withdraw consent

🌍 International Transfers

Your data may be stored and processed outside your country, using legal safeguards like Standard Contractual Clauses.

🔄 Policy Updates

We may update this policy. Changes will be posted with a revised date.

📞 Contact

If you have questions or requests:

Email: info@mossypawsboutique.com

We act as the data controller for your personal information.